Information Overload is Illogical

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The heart of information overload is all about emotion. Oh sure, you can justify overload with logic. With metrics. With statistics. But just read some of the many blog posts and articles about information overload.

The common theme you see in every post is emotion. It’s not logic. And there are only two creatures in the Universe devoid of emotion: Vulcans and Econs. But that certainly doesn’t apply to us mere mortals. (Not that I don’t try… just ask my family how little emotion I exhibit)

When you read all those articles and blog posts it is clear that people’s biggest complaint about Overload is how upset it makes them. It’s too hard to press “mark all read”. They are worried that they’ll miss something important. It’s is frustrating to see a badge with 1100 unread posts staring at them. Their stomach gets nauseated just imagining coming back from vacation to an overflowing news reader.

I wish Information Overload were about logic and science. About how much. About what to read. About what to ignore. About how to filter. About social cues.

But is isn’t.

Dig deep enough and you realize that people are complaining about feeling overloaded. Feeling overwhelmed.

So, any solution must deal with the emotional side of the problem. Any tool that tries to help solve information overload must provide emotional relief. It has to make you feel better.

If it doesn’t change how you feel about blogs, blog reading, rss feeds and all the rest, then it hasn’t really helped your information overload.

It’s simple enough to create a tool that should help with overload. Lots of people have tried things to solve the problem. And some of the tools even help a little bit. Yet, even though people argue that their technology X should help with information overload, it doesn’t seem to. Tool Y doesn’t really benefit its users. Tools Z can’t really solve the problem for folks. And how do you know? Because the users don’t feel any better.

If a tool really helps with information overload, then it has to be because when you use the tool you feel different. Powerful. Competent. Able to take on the blogosphere. Or at least able to get to the posts you want and comfortably ignore the rest.

Once you really have the right tools to handle the overload, the emotion can be mastered. You can now approach the mass of blogs and posts without worry that you’ll miss something important. You can leave on vacation with the gnawing fear of what awaits you on your return. Call it a Zen state or call it Kolinahr.

We think Bscopes is just such a tool. One that makes its users feel successful. Able. Confident.

Are we succeeding? Do you agree? Tell us. Send us feedback. Let us know how you… feel.

Top 10 Posts on Surviving Information Overload

We realized that we have lots of good content on Information Overload. But much of it is buried deep within the bowels of the Bscopes blog  (oatmeal? prunes?)

We’ve created a separate page on our Top 10 Posts on Surviving Information Overload. Go and check it out now.

After that, head right back here and leave a comment with your best ideas to help everyone else survive.

See What’s Hot on Bscopes !!

Temperamental

Temperamental by Cati Kaoe, on Flickr

The roll out of new Bscopes capabilities continues.

We currently rank the individual blogs within a topic on a 1 (cold) to 10 (hot) scale, using the now famous Bscopes Secret Sauce to collect and compute detailed blog data. When you look at a topic, sometimes there are blogs that score very high (8, or 9, 10).

Where to Find This

Bscopes now publicizes these Hot blogs via Twitter and Facebook. We’ve created a new Twitter user: @Hot_On_Bscopes which you can follow. @Hot_On_Bscopes tweets out these blogs all day long.

How We Do It

Once we started doing this, we noticed something even more interesting. This time we surprised even ourselves. When you take a look at the Topic level and not just at the individual blog level, new trends emerge on a daily basis. So we applied our secret sauce to analyze how an entire topic changes day-by-day.

The result is a current temperature reading for every Bscopes topic (more than 800 of them now). Everyday we thoroughly scan, collect, and calculate every Bscopes topic, and all their feeds, to compute the temperature. Topics are scored on the following scale:

  • Boiling
  • Bubbling
  • Warm
  • Cold

The results are linked back to the individual topic heatmap or blog detailed heatmap for fast, easy, convenient access. What we’ve seen is that Goldilocks lives on Bscopes. Some topics are always hot!  Some go up and down the scale. Some never quite get above the line. And a few might be just right for you.

Since you are already following @Bscopes on Twitter, you might as well now follow @Hot_On_Bscopes. ;)

Create Your Own Personal Heatmap

Working Hard

 

 

You asked. We responded. We have toiled and slaved nights and weekends in our little home offices to create a whole new set of Bscopes capabilities.

Introducing The Personal Heatmap

Before you could pick from over 800 existing topics that totaled more than 60K blogs.

Now, you can mix and match all of those into a custom set of just what you are interested in. Plus, you can add new RSS feeds of your own. If there’s a url with either an RSS XML file or an OPML file, you can add it.

To cut the clutter, select only the blogs you are interested in. Then, every day, use this Personal Heatmap to find out which of just those blogs are the hottest. You can easily bookmark your Personal Heatmap page. Plus, you can even share that URL with others.

What Does It Cost?

Nothing. Nada. Zip. Zilch.

You get up to 50 blogs in your personal heatmap for free.

We will be introducing Bronze, Silver and Gold paid memberships Real Soon Now. These will add more features and larger limits for those who can use them.

How To Start

Just create a free Bscopes member account. If you had previously signed up for Bscopes you’ll need to create a new account again. Just click here to get started.

 

15 Ingredients That Make a Blog Hot or Cold — Spicy or Bland

Witches Brew Soda Can, 1960's

Witches Brew Soda Can, 1960's by Roadsidepictures, on Flickr

Jen Weber recently wrote and asked:

Maybe this is a trade secret or something, but what I want to know is how your program determines what is hot and cold for me. What criteria does the program use–keywords, update frequency…?–and are they unique to me? Why should I trust this software’s judgment?

Sorry if the answers are in your blog somewhere. They weren’t in the four posts I read.

I actually dumped my reader contents recently after getting so bogged down that I couldn’t bear to open it for an entire year. I have essentially stopped reading blogs because I can’t keep up with them all. Everyone I know feels overloaded.

We’ve never really given much info on how we define Hot or Cold on Bscopes. Internally, we refer to our combination of characteristics that we boil down to a 1 to 10 ranking as the “secret sauce”. And while we wouldn’t want to spell out every last detail, an overview should help to answer Jen’s question.

Some of the things we measure and evaluate are based on an entire blog. Others are something we look at per blog post. Then we combine all this info together to determine the heat of a blog. Exactly how we combine them all is the secret part of the recipe for the sauce, but here are the most important ones (in no particular order):

Ingredient List

  1. Recency
  2. How recently has this blog been updated. No posts in the last year? Definitely ice-cold (like vichyssoise). Just posted a few hours ago? It’s red hot (a habanero).

  3. Updated
  4. This a true/false measure. Has this blog changed since we last checked it?

  5. Posting Frequency
  6. How often are posts made to this blog. Of course, this will change over time, so we look at the average value.

  7. Frequency Rank
  8. How well does the Posting Frequency compare to the Bscopes ideal? This one is controlled by our virtual Goldilocks. She’s very particular. So the blog can’t update too rarely, or too frequently. She is happiest when it is juuuuusssst riiiight.

  9. Update Interval
  10. Is the Posting Frequency increasing or decreasing? Regularity is more important here than some absolute value. (must not make prune references… must restrain myself… must stay out of the gutter) We determine if the blogger is slowing down in their output, or suddenly posting a lot more. We like predictability in our blogs. But a sudden rise in frequency can also be an indication that there is something here to see.

  11. Authority
  12. Is this blog recognized by others in its niche? Places like Alltop or Technorati try and measure this. But they still don’t cut through the clutter. How the Bscopes users view the blog also influences this measure. So it’s kind of a Heisenberg thing going on as the observer changes this measurement.

  13. Popularity
  14. Is this blog read by a lot of other folks? There are a number of places that try and track this from Google Reader to Technorati to Alexa traffic scores. Again, it is a measure, but not enough to separate wheat from chaff. (And chaff isn’t much fun to find in your cake.)

  15. Posting Amount
  16. How many posts has this blogger written? Is this a small blog or a big one? It’s not that size doesn’t matter. Size always matters. But it is also how you use your blog.

  17. Exhaustion
  18. How fast do new posts go away if they are not read? A blogger that writes 10 posts a day and only keeps 10 posts in their RSS feed only gives you a day to see a post before it is gone. That adds to the urgency of that blog. That can be both good and bad. Conversely, too much time between posts and I can safely ignore a given feed for a while. (“Well, what am I supposed to do? You won’t answer my calls, you change your number. I mean, I’m not gonna be ignored, Dan!” Bonus points awarded if you recognize this quote. Leave a comment.)

  19. Dialogue
  20. Another true/false measure. Is commenting allowed on this blog? For some folks, dialogue is what a blog is all about. For others, it doesn’t matter much at all. So we keep track of this.

  21. Comments
  22. How many comments does any given post have? In general, the more comments, the more interesting the post. The reactions of the community tell you about the relevance of the blog post.

  23. Size
  24. How big is the post? Smaller posts can generally be consumed faster. But then again, a large post may have a lot of valuable content. This ingredient doesn’t mean much on its own — only when combined with other ingredients. Think of it like parsley —it’s a garnish.

  25. Freshness
  26. How recent is this post? In general, a post from 6 months ago will need some other ingredients to make it Hot. After all, it’s not like a blog post comes with an expiration date. (Hmmmm. I wonder if some of them ought to?) Some posts are timeless such as this one from Seth Godin.

  27. Links
  28. Does this post link out to other web sites? Other posts on its own site? Does anyone yet link to this post? Links are the currency of the web. So how rich is this post? (Are we talking Donald Trump? Scrooge McDuck?)

  29. One Way Push Penalty
  30. Some blogs are like a fire hydrant of content just spewing out at you. A high frequency of posts. No comments or dialogue. These blogs make it hard to keep up with them and hard to want to keep up. But, they might be important sources of info so I’m not comfortable dropping it and not reading it, either. So we automatically classify them, and in so doing we knock ‘em down a peg or two so they don’t dominate the rankings. Like you would if you were reading these.

Taste Test Needed

Our experience with Information Overload tells us that everyone deals with this differently. Every cook changes the recipe to suit his/her taste. Tweaking the mixture is something that will show up as a feature on the paid subscription plans in the future. What ingredients would you add? Do we need a pinch more of this? A cup of that? Should it be spicier? Or is this batch too hot?
This is your chance to influence the recipe of the Bscopes secret sauce. We want folks to participate. Share your ideas with us in the comments below.
To join the Bscopes community, enter your email address in the form in the sidebar and subscribe to the blog’s RSS feed.

“You Want Answers?” “I Want the Truth”

A Few Good Men

A Few Good Men.Credit: Sony Pictures

The guys over at knowabout.it recently did a blog post where they gave Straight Answers to Tough Questions. Apparently they received these questions from a friend/Angel Investor who they don’t name. (To bad, I’d love to link back the original source of the questions.)

We’ve given most of these answers before in previous blog posts.

So, just in case any Angel Investors are out there looking at Bscopes and we don’t know it… here are our answers to these six questions:

 

1. What problem are you solving?

It’s the frustration from the eventual overload from too many sources of information to keep up with.

Bscopes addresses this problem of overload by picturing the massive information so that you can tell what things are hot at a glance for both general topics and your specific set of info.

2. Who is your target audience to use the product?

The most overloaded folks struggling to keep up with the fire hose of information coming at them all the time. Like who? Well, some folks recognized this early and have been complaining about this for quite a while. The rest of us will continue to feel this more and more in the future. Eventually, everyone will be on this list along with these folks at the front of the curve:

3. How are you going to get it in their hands?

It’s ironic, the very people who most could use Bscopes to solve their information overload are too busy to being overloaded to find out about Bscopes. For a while now, we’ve written blog posts… We’ve coded features… We’ve commented on other people’s blogs… We’ve tweeted… So we are going to continue to try and tell anyone and everyone we can that there are tools out there to help with the overload. We’ve always thought of ourselves as a Purple Cow (a la Seth Godin).

4. Who is going to pay you money and what value are they going to garner (even if it’s a guess today)?

Who? The most overloaded of all those trying to keep up with the many blogs and changing content on the internet. The ones who don’t just want, but need, to keep up with more and more information every day. That’s why we are going with a Freemium model for now, right Fred?

What will they get?

  1. Relief from the pain of overload, and
  2. The right information, not just the ability to consume more information, and
  3. Guilt free use of the mark all read button.

And are those are things worth paying for? @lysglimt certainly thinks so.

5. Why are you better than the competition?

Bscopes is unique. It’s a picture, not just more text. A visualization, not simply filtering. We cut through the clutter by visualizing the blogosphere.

6. How can I help?

Well, if you are the mysterious Angel Investor, then you are welcome to help us quit our day jobs so we can focus on Bscopes full-time.

Everyone should come and participate in the Bscopes community

The biggest thing you can do right now is to tell someone that there is hope and point them to tools like Bscopes. Spread the word so we can continue to innovate.

And if you have something you’d like to tell us, the comment button is right below.


Yet Another Internet Meme on the “Death” of RSS

It’s déjà vu all over again.

The reports of my death are greatly exaggerated.

Generalissimo Francisco Franco is still dead.

I’ve lived long enough and been on the Internet (Usenet? Arpanet?) long enough to know that everything repeats itself. But I wasn’t expecting the “RSS is dead” meme to come back again so soon. We probably should just brace ourselves for an every year or so rerun.

Apparently this round started with a web designer named Kroc Camen. He was really ranting about the lack of an RSS button Google chrome and the position of the button in Firefox. But no matter. If you want to see the evolution of this round, check out the summary by Matt Ingram.

The 21st century internet has Magpie Syndrome and loves the shiny and new. RSS is over a decade old. It isn’t being talked about in the media. It’s not a buzzword typically used in Twitter trending topics. No one mentions it much on Facebook. Although… it is being discussed over at the latest web darling: Quora.

RSS, is plumbing. It is a fundamental part of the web’s infrastructure. And this is a good thing. It takes an authority like Seth Godin to stop folks in their tracks and explain how to use RSS.

Then, another blogger in my RSS reader, Rex Hammock, puts up a post about how RSS is a long way from dead. In it he makes several great points about how RSS is really the technology behind all those links being shared on Twitter and other social networking/media sites. That it is RSS that enables the prolific bloggers to even get to the point of Information Overload — just like we wrote about.

Part of all of this is the repeated mantra of “RSS is hard to use”. And part of this is “RSS is invisible”. In both cases, along with the issue of information overload, we think that the core solution involves visualization.

We think that Heatmaps are a start to getting a handle on the dual problems of Blog Overload and of finding RSS hard to use. We really want to know what you think. And what your overloaded friends think. So… check out the new heatmaps. Then let us know what you think. Either here in the blog comments, or directly on the Bscopes website. Then tell a friend or two and have them let us know what they think as well.

P.S. If you do check out Heatmaps and decide that you’d really like to be able to see a customized heatmap of your own set of RSS feeds, then make sure you’ve clicked on the big, orange, RSS button in the sidebar. Because when that feature gets turned on, we will announce it right here on the blog.

Bscopes Heatmaps are now Live!

Butterflyphoto © 2010 Morgan | more info (via: Wylio)

We are happy to announce that Bscopes has a brand new feature to help with your Information Overload: Heatmaps of RSS Feeds.
The initial release is a FREE service. We’ve generated Heatmaps on more than 800 topics. Each Heatmap helps you find the hottest blogs within a topic and shows them to you from cold (blue) to hot (red) as ranked by the new Bscopes Secret Sauce.
These Heatmaps will update daily. So, as new posts are written, the blog’s temperature will change. Some will get hotter — read those first. Others will get colder — you can safely ignore those.
Next, we will be giving you the ability to create Heatmaps from your own topics and feeds (your OPML). These will come in free and paid versions.
Try out the new Bscopes Heatmaps by clicking here.
Look for more info and details here on the Bscopes Blog. Leave a comment below.
Let us know what you think of Heatmaps.

We Are Emerging From Our Chrysalis

Monarch Butterfly Birth

We know you’ve been wondering……..what’s going on at Bscopes? Anytime we aren’t regularly blogging, it is because we are writing tons of code. As we’ve mentioned in the past, we can’t seem to walk and chew gum at the same time, yet.

We’ve been busy refining a new Scope that will be intuitive and quick to consume. We call it a Heatmap.

It’s almost ready to share with all of our favorite Information Overloaded friends.

In the meantime, here’s what our new concept looks like:

Sample Heatmap

More soon.

If you’d like to be the first to know when Heatmaps go live, you an signup here with your email address and we’ll let you know. You can also watch this blog.

We are interested in any feedback, so leave a comment below.

Brad and Steve

Chris Anderson’s Book “Free” Is Worth The Price

Disclaimer: I was sent a review copy by Chris Anderson for free on the promise to write about the book, because the Bscopes business model is one of those described in this book. Neither Chris nor his publisher dictated the content of our review.

Further dislaimer: As a living example, all of the links to the book on Amazon are affiliate links. So, if after reading my review you want to buy a copy of Free: The Future of a Radical Price, then please use one of our links to buy the book on Amazon. That way Bscopes will earn a little revenue while providing you this blog post for free.

In this book, Chris Anderson traces through the many meanings of the term “free” especially as they apply to the Internet. As a business book, it’s a nice read. I was able to work my way though it over the course of a few days in my (copious) spare time. It clocks in at around 275 pages and alternates between fascinating reading where you want to pour over every word, and repeated information where I felt like a could skip ahead to the next section.

One of the things this book does best is to serve almost as a history text book. It documents, describes and catalogs the different kids of free. A detailed analysis is provided on the 20th century model(s) of free that apply mostly to the world of atoms versus the 21st century model(s) of free that apply to the world of bits. It serves as a great compilation of the early days of free on the Internet right up through Web 2.0. This is invaluable in proving wrong those who say “it can’t be done” by showing how it already has been done. There is a wonderfully detailed section that reproduces many of the most common arguments against “free” that have already appeared and Chris refutes them point-by-point.

The book is a business and case studies text that documents how people have made money using “free”. In addition to a ton or references and citations, Chris’ book does a nice job of tying together information provided in other books that are related including Dan Ariely‘s Predictably Irrational and Seth Godin‘s Unleashing the Ideavirus. For example, he uses Dan’s description of the difference between 1¢ and 0¢ to help explain the uniqueness of free. He also provides detailed information on multiple “case studies” that break down the specific pattern used by that example product or service to earn money using “free”.

Where the book seems to fall down is when it acts as an economics textbook. The analysis and estimates of various market sizes of free are so full of qualifiers, assumptions and weasel words as to render them nearly useless. This effort weakens an otherwise useful section on concepts such as reputation and attention. The shallow and incomplete nature of this part of the book takes away from the thorough style in the other sections. I think it might have worked better to simply describe the incomplete nature of what is known for certain in these areas and then move on.

Much of the book’s content has already been made available online for free. If you’ve been reading Chris’ blog over the past few years, then you’ll have seen the information as it evolved. Even now you can go back and scour those posts and put together the information yourself from the original pieces. Or, if you go to Chris’ blog you’ll find some recent posts describing all the ways you can get an electronic version of the book for free.

In true meta fashion, there are then three markets that this book appeals to and several ways that Chris attempts to monetize each one:

  1. His faithful blog readers: They’ve already consumed much of the content:
    • So they have no need to buy the book unless they are willing to trade $ for their time and convenience.
    • Or unless they view the book at a souvenir that they can keep and display
    • Or as something they wish to lend or give to others
  2. New people who heard about the concept and who have the time to obtain the info:
    • These people are also willing to trade time to save $. For example, college students.
    • They can find an audio version as well as a written version for free on the Internet. So not much revenue, but he’ll gain exposure.
  3. New people who heard about the concept but lack the time to deal with obtaining all the info:
    • These folks are willing to pay for the convenience of having it all in one place.
    • They may also be willing to pay for having it in hard copy book form for reading away from the computer screen.

As a content creator, this experiment neatly summarizes the two trade-offs of this free pricing model: A bigger pie (audience), where 2/3 of the audience may obtain the content for free versus and contribute no revenue versus a smaller pie where all of the audience brings in revenue. The first case’s bigger pie is due to the word of mouth, attention and reputation gains that giving away the content for free brings. Plus, secondary revenue streams are increased as well. I’m sure that Chris will make a tidy sum through speaking engagements based on the book’s (and his) reputation.

Free: The Future of a Radical Price shows itself as an example of Chris’ adage that to compete against something that is free, you must offer something of greater value. In my opinion, this book does that. I’ll be spending much time over the next few months looking to this book for new ideas on how Bscopes can continue to make money (we still to pay our mortgages and deal with college costs) while we provide a useful product where much if it is free.