Monthly Archive for July, 2011

Bronze Membership Level — Unlimited Feeds

Bronze Now, Silver and Gold Later

 

We’re announcing the availability of Bscopes Bronze. This is a new paid membership level for those users with an appetite for more feeds. A lot more feeds!

Here’s what  a Bronze membership offers:

  • Unlimited Feeds (well 50,000. If anyone gets to that point then we’ll give you more. And yes, size matters ;)
  • No Advertisements (yay!) — ’cause if you pay to subscribe then we have a business model and we don’t need no stinkin’ ads (nor badges).
  • Private Heatmap — ’cause some folks don’t share well with others
  • Google Reader Import — so you don’t have to type in all your feeds again, and again, and again…

Plus, we have decided to keep the wildly popular policy of a free trial. When you purchase the Bronze membership, you get the first 30 days FREE. (So this is more like free beer than free speech.)

So go ahead, give it a shot. Or, perhaps you really aren’t as overloaded as you feel, if you can’t find enough feeds to put into a Heatmap.

The Bscopes Team

Overload: Complaints and More Ideas… Ideas Wanted!

I have talked before about having to declare RSS bankruptcy. That Tech Chick, Jessica Benton, just wrote:

The main reason I did not read them was because every time I opened my reader there were over 1000 unread articles sitting there. The visual number simply made me immediately shut my reader, only to not read any of the blogs I really wanted to.

Not only clearly complaining that she was overloaded, but that it was emotional. She didn’t wipe out all her RSS feeds, but came pretty close to bankruptcy:

Before I left LA I cleaned my reader out. I removed over 100 blogs from my RSS reader. [...] Now I feel lighter, and when I open my reader I have a few articles to read and process. These blogs are the most important to me.

I feel so badly for Jessica. I want her to be able to read more blogs in the hour a day she has, not fewer.

Over in the Economist’s Schumpeter Blog, there’s an article on How to Cope with Data Overload. After a wonderful summary of some of the problems, comes an overly simplified set of possible solutions:

What can be done about information overload? One answer is technological: rely on the people who created the fog to invent filters that will clean it up. Xerox promises to restore “information sanity” by developing better filtering and managing devices.  [...] A second answer involves willpower. Ration your intake. Turn off your mobile phone and internet from time to time.

We’ve talked about filters and how they aren’t enough before. And “ration your intake”? Seriously? That’s a worse answer than telling a teenager to abstain from sex and “just think pure thoughts”. Overloaded folks need a way to consume more, relevant, information in the same or less time. That’s what we need.

In a more Business-to-business take, Luosheng Peng does a guest post on Overload for the PRNewser blog where he writes from the perspective of a PR professional who has to gather and dispense news and information daily. He talks about the need for “enterprise quality” tools for the PR business. He concludes:

Regardless of the tools you select, the future of how you sort, prioritize, and filter information is quickly developing and approaching.

Certainly he’s expressing a need. I just don’t think that it is being clearly met yet. Good news for us. That leaves plenty of room for Bscopes.

Meanwhile, in a post on his blogSeth Earley claims that information overload isn’t a real problem, it’s a “so-called problem”. He says:

This so-called “information overload” problem will be solved in the same way – by creating lists, classification structures, bibliographies, reference materials and all sorts of dynamic, curated content.

I think that’s naive and overly simplistic at best. That the whole world is a library and all we need are better card catalogs?!

On the other hand, this is a strong idea:

The best web sites have the capability of anticipating what users need and assembling that content dynamically – something we refer to as “content choreography” – the ability to coordinate, weave and present content into new information products and services based on the needs of a diverse set of users all operating on the site at the same time.

At first I wanted to dismiss this. But then, the more I thought about it, the more I thought that maybe he is right about this. Not that each blog or new site will do this. But perhaps “content choreography” could be a new metaphor for what Bscopes is doing about Overload. But the best thing about what Seth is doing is that he is proposing solutions and not just complaining about the problem.

Similarly to the Weather Radar metaphor that Christope Deschamps came up with, this is a good contribution toward solving information overload. So… for his contribution to cutting through the clutter,  we hereby award Seth our second “Antique Receipt Spindle” Award. (For those too young to remember this once widely used organizing device, wikipedia, the font of all knowledge provides this useful article.) Seth, you may feel free to proudly display this award on the desktop or blog of your choice.

Back to thinking and writing code… While I do that, let us know what you think in the comment section below.

Information Overload is Illogical

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The heart of information overload is all about emotion. Oh sure, you can justify overload with logic. With metrics. With statistics. But just read some of the many blog posts and articles about information overload.

The common theme you see in every post is emotion. It’s not logic. And there are only two creatures in the Universe devoid of emotion: Vulcans and Econs. But that certainly doesn’t apply to us mere mortals. (Not that I don’t try… just ask my family how little emotion I exhibit)

When you read all those articles and blog posts it is clear that people’s biggest complaint about Overload is how upset it makes them. It’s too hard to press “mark all read”. They are worried that they’ll miss something important. It’s is frustrating to see a badge with 1100 unread posts staring at them. Their stomach gets nauseated just imagining coming back from vacation to an overflowing news reader.

I wish Information Overload were about logic and science. About how much. About what to read. About what to ignore. About how to filter. About social cues.

But is isn’t.

Dig deep enough and you realize that people are complaining about feeling overloaded. Feeling overwhelmed.

So, any solution must deal with the emotional side of the problem. Any tool that tries to help solve information overload must provide emotional relief. It has to make you feel better.

If it doesn’t change how you feel about blogs, blog reading, rss feeds and all the rest, then it hasn’t really helped your information overload.

It’s simple enough to create a tool that should help with overload. Lots of people have tried things to solve the problem. And some of the tools even help a little bit. Yet, even though people argue that their technology X should help with information overload, it doesn’t seem to. Tool Y doesn’t really benefit its users. Tools Z can’t really solve the problem for folks. And how do you know? Because the users don’t feel any better.

If a tool really helps with information overload, then it has to be because when you use the tool you feel different. Powerful. Competent. Able to take on the blogosphere. Or at least able to get to the posts you want and comfortably ignore the rest.

Once you really have the right tools to handle the overload, the emotion can be mastered. You can now approach the mass of blogs and posts without worry that you’ll miss something important. You can leave on vacation with the gnawing fear of what awaits you on your return. Call it a Zen state or call it Kolinahr.

We think Bscopes is just such a tool. One that makes its users feel successful. Able. Confident.

Are we succeeding? Do you agree? Tell us. Send us feedback. Let us know how you… feel.

Top 10 Posts on Surviving Information Overload

We realized that we have lots of good content on Information Overload. But much of it is buried deep within the bowels of the Bscopes blog  (oatmeal? prunes?)

We’ve created a separate page on our Top 10 Posts on Surviving Information Overload. Go and check it out now.

After that, head right back here and leave a comment with your best ideas to help everyone else survive.